VFS operates a call centre to answer your questions about the visa application process.

The call centre cannot provide immigration advice, and cannot give you any information about the progress of your application after it has been sent to the UK Border Agency. To find out how your application is progressing, see the Track your application page.

VFS email enquiries feedback.ukgh@vfshelpline.com Call centre number 00233(0)302 764015 00233(0)302 982251 (IDD call rates apply) Operating Hours Monday - Friday 08:00-16:00 Email feedback.ukgh@vfshelpline.com Helpline numbers  Mon to Fri 08:00 - 17:00 +233(0)246018907

Please note: Calls received at the UK Border Agency at the British High Commission will be re-directed to the call centre.